Questions & Answers

We bill by the hour only. No flat-rate or fixed-price packages. We confirm your hourly rate when you book, and your final labor total is based on the time the job takes and the travel terms listed in your estimate.

No. Every move is billed at an hourly rate. Your rate is confirmed before move day, and you pay for the time the crew works plus the travel terms in your estimate.

No. We don't require a deposit or a signed contract to book your move.

Your hourly rate estimate lists the crew, truck, travel terms, and any optional services. Moving blankets and industrial wrap are included with the job. You pay for the time worked, with no flat-rate add-ons.

We accept major credit and debit cards. Ask our office about other payment options when you book.

Yes, packing is billed hourly with a three-hour minimum, typically scheduled one to two days before your move.

Book residential moves one to two weeks ahead when possible. Larger commercial moves usually require more planning, but you can call us to check short-notice availability.

We operate seven days a week from 7:00 AM to 8:00 PM. Holiday availability may vary.

The crew usually arrives 10 to 15 minutes before the scheduled start time. Most jobs begin after 9:00 AM.

There is currently no fee for canceling or rescheduling because we do not require a deposit. Contact us as soon as your plans change so we can update the crew schedule.

We're based in Miami, FL and regularly serve Miami Lakes, Hialeah, Doral, Miramar, Pembroke Pines, Wynwood, Miami Springs, Hialeah Gardens, and Opa-locka. We also handle long-distance moves anywhere within Florida directly.

Our crew handles long-distance moves within Florida. For moves across state lines, we connect you with a partner in our referral network.

Yes. Packing, furniture assembly, TV mounting, and other optional services can be added to the same booking.

Moving blankets and industrial wrap are included at no extra cost on every job. Boxes and additional packing materials are available with our packing services.

We carry general liability insurance subject to standard exclusions. Ask for the coverage details when you book so you know what applies to your move.

Tell the crew lead as soon as you notice the damage, then contact our office. We will document the issue and explain the claim process under our coverage.

Clear walkways between rooms and the front door, secure pets somewhere out of the way, and set aside important documents, medications, and valuables to transport yourself.

Lightweight items can often stay in drawers. We'll let you know what to remove during your quote call, based on the specific pieces.

List safes, artwork, gym equipment, and other unusual items when you request the quote. This helps us assign the right crew and equipment.

Like most moving companies, we can't transport hazardous materials such as propane tanks, gasoline, paint, corrosive chemicals, fireworks, or perishable food. Transport irreplaceable valuables yourself. We also don't offer piano moving, but we'll point you to a specialist if needed.